Employees that deal with customers are literally the face of your business. What face are your customers/clients seeing? This workshop looks at service provision both within and external to your organisation including: - Foundation of customer service (what do customers want and how can we anticipate their needs) - Why people complain/what makes people difficult [...]
About Jess JanszThis author has not yet filled in any details.
So far Jess Jansz has created 3 blog entries.
Central Coast Chamber Business Awards 2019 Nominations open to any business in the Central Coast region Nominations are called for by any individual or business to nominate a business or individual who meets one or more of the following categories. Select the category that applies and outline the reason you are nominating the business for [...]
One of our most popular workshops, this workshop focuses on fundamental information for effective and professional communication. Participants will develop a strong understanding of how effective communication can potentially avoid conflict situations. The workshop will also cover: - Communication Styles - Active listening and using your voice effectively - Communication tips and techniques - Body [...]